This Privacy Policy describes how WebSolve (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our services or visit our website [Insert website address, if available] (the “Site”).
1. Information We Collect
We collect the following personal information from you:
- Name
- Email address
- Contact number
- WhatsApp number
- Date of birth
- Billing address
- Website Content: As part of our service, you provide us with the content that will be on your website.
2. How We Collect Your Information
We collect your information in the following ways:
- Directly from you: When you provide it to us through forms on our Site, during the order process, or through communication with us (e.g., via email or phone).
- Automatically: We do not use cookies or similar tracking technologies on our website to collect user data.
- Through Service Usage: Information related to your usage of our website development services, including project details and communications.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide our services: To fulfill your orders, process payments, and deliver the website development services you request, including incorporating the website content you provide.
- To communicate with you: To respond to your inquiries, provide customer support, and send you important information about your orders or our services, including updates and requests for information related to your website project.
- For internal record-keeping: To maintain accurate records of our transactions, client interactions, and project details.
- Website Development and Maintenance: To use the content you provide to develop, maintain, and host your website.
4. How We Share Your Information
We will not share your personal information with third parties, except in the following circumstances:
- Service providers: We may share your information with trusted service providers who assist us in providing our services (e.g., hosting providers, payment processors). These service providers are obligated to protect your information and are only authorized to use it for the purposes we specify.
- Legal compliance: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a court order, subpoena).
- Protection of our rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- With your consent: We may share your information with third parties with your explicit consent.
5. Data Retention
We will retain your personal information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements, and for the duration of your website’s hosting period with us.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include [Describe security measures, e.g., encryption, access controls, secure servers]. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information, under certain circumstances.
- Objection: Object to the processing of your personal information, under certain circumstances.
- Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible.
To exercise these rights, please contact us at the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, you may use our services only with the involvement of a parent or guardian. The parent or guardian will be responsible for ensuring that the child’s use of our services complies with these terms and conditions.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Site and/or by other reasonable means (e.g., email). Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
WebSolve
D2-9/New, South Bidhangarh, Santoshpur, Kolkata, PIN: 700066, India
Email: support@websolve.co.in
Phone: +91 9433762733