Terms and Conditions

1. Acceptance of Terms

By accessing or using the services provided by WebSolve (“we,” “us,” or “our”), including the website located at [insert website address here, if available] (the “Site”), you (“you” or “user”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must not access or use our services.

2. Services Provided

WebSolve offers website building and deployment services, focusing on speed and ease of use. Specific service packages and details are as described on our Site or as communicated through our official channels.

3. Company Information

  • Company Name: WebSolve (Not yet registered)
  • Company Address: D2-9/New, South Bidhangarh, Santoshpur, Kolkata, PIN: 700066, India
  • Contact Information:
    • Email: support@websolve.co.in
    • Phone: +91 9433762733

4. Website Development Process

WebSolve utilizes the WordPress platform and the Neve theme framework for website development. We use this framework to create custom websites according to client specifications.

5. User Responsibilities and Content

  • You are solely responsible for the content of your website.
  • All website content must be provided to WebSolve via email (support@websolve.co.in). WhatsApp (+91 9433762733) may be used for advisory purposes, but email is the official communication channel for content submission and critical matters.
  • You represent and warrant that you have all necessary rights to the content you provide and that it does not infringe upon the rights of any third party or violate any applicable laws.
  • Prohibited Content: You must not upload or submit any content that is illegal, harmful, offensive, defamatory, obscene, or otherwise objectionable.

6. Handling of Illegal Content

WebSolve reserves the right to review website content. If we identify content that we, in our reasonable judgment, deem to be illegal, we will take the following actions:

  • We will notify you via call, email, and WhatsApp.
  • If you do not take appropriate action to remove or modify the content within a reasonable timeframe, we will remove the content or take the website down immediately.
  • In such cases, no refunds will be provided.

7. User Data

To provide our services, we collect the following user data:

  • Name
  • Email address
  • Contact number
  • WhatsApp number
  • Date of birth
  • Billing address

We will use this data in accordance with our Privacy Policy, which is available [Link to Privacy Policy, add later].

8. Downtime and Maintenance

Websites created using our services may experience temporary downtime due to server maintenance, which may be performed by WebSolve, our hosting provider, or other third-party service providers. WebSolve is not responsible for downtime caused by third-party providers, but will make reasonable efforts to resolve such issues.

9. Payment, Cancellation, and Refund Policy

Our Payment, Cancellation, and Refund Policy is detailed on a separate page, available [Link to Payment, Cancellation, and Refund Policy, add later]. Please refer to that page for specific terms.

10. Intellectual Property

WebSolve retains all rights, title, and interest in and to our website, services, and any related intellectual property, including but not limited to all designs, code, and materials (excluding content provided by the user).

11. Limitation of Liability

To the maximum extent permitted by applicable law, WebSolve shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (e) any errors or omissions in any content; or (f) for any loss or damage of any kind incurred as a result of your use of any content.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kolkata, India.

13. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved through [Specify dispute resolution method, e.g., binding arbitration in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996, or through the courts of Kolkata, India].

14. Changes to These Terms

WebSolve reserves the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our Site and/or by other reasonable means. Your continued use of our services after such changes have been posted constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

WebSolve
D2-9/New, South Bidhangarh, Santoshpur, Kolkata, PIN: 700066, India
Email: support@websolve.co.in
Phone: +91 9433762733